Your account
Delete your Alnilam account
You can delete your account at any time. It cannot be undone.
In the appOpen Alnilam, then Settings, then Delete account, and confirm. It takes effect at once.
By emailWrite to contact@getalnilam.com from your account's email address, with the subject "Delete my account". We confirm within 30 days.
What is deleted
- Your account: first name, last name, email address and plan status, erased within 30 days.
- Your birth details, readings and evening answers live only on your phone. Deleting the app removes them.
What is kept
- Payment records, for as long as tax and accounting law requires, usually up to seven years. They are not used for anything else.
Before you delete
- Deleting your account does not cancel a plan bought in the App Store or Google Play. Cancel it there too, from your Apple ID or Google account.
- A plan bought on this site stops renewing when the account is deleted.
More in the Privacy Policy.